Frequently Asked Questions
Everything you need to know about your Highland attire and heritage gifts.
How do I determine my correct kilt size?
Kilt sizing is different from trouser sizing. We recommend measuring your waist at the navel level and your length from the hip bone to the middle of the knee. Detailed measuring guides are available on each product page.
Are your tartans authentic and woven in Scotland?
Yes, we pride ourselves on authenticity. All our premium wool tartans are sourced from traditional mills in Scotland and the North of England, ensuring they meet historical clan standards.
Do you offer international shipping?
We ship our heritage products worldwide. Delivery times vary by location, but most international orders arrive within 7-14 business days via tracked courier services.
Can I request a custom tartan if it is not listed?
Absolutely. If you cannot find your specific clan or sept tartan, please contact our support team. We can often source rare patterns or discuss custom weaving options for specific requirements.
What is your return policy for made-to-measure items?
Because made-to-measure kilts and jackets are tailored specifically to your measurements, they cannot be returned unless there is a manufacturing defect. We recommend double-checking all measurements before placing your order.
How should I care for my wool kilt?
To maintain the quality of the wool, we recommend professional dry cleaning only. Between wears, hang your kilt on a dedicated kilt hanger to allow the pleats to remain sharp and the fabric to breathe.